Platforms

 

Avaya Blue (Nortel)

 

 

Avaya Red

 

  • Comms Manager
  • CMS
  • IP Office
  • Audix
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    Avaya Aura Contact Centre (AACC6)

     

    We specialise in the AACC6 application, having over ten years experience on the previous legacy Nortel platform (Symposium, Contact Centre Manager). We are focused on delivering courses to assist in the migration from existing CMS platforms in addition to existing Avaya Blue users.

     

    All our events are design to be hands-on and operationally based to cover all aspects of:-

     

     

    For information on course syllabus and availability contact :

     

    training@invoicesolutions.co.uk

    Integrated Voice Solutions Ltd

    Education & Training

     

    We have established a team of highly experienced trainers to deliver operationally focused events from a comprehensive suite of courses to cover all aspects of system usage and administration.

    All our events are designed to be delivered on-site in an effort to maximise student time and minimise costs.